Effective Date: 22-July-2026
- Introduction — This Privacy Policy explains how Greystone Homes collects, uses, and protects your information when you visit our website or contact us. Greystone Homes is the real estate practice of Alex, a licensed agent with Keller Williams Realty, serving Los Angeles County. By using this site, you agree to this policy.
- Information You Provide — When you complete a form or contact us, we collect the details you share, such as your name, email address, phone number, and any information about your property or your goals to buy, sell, or renovate. You choose what to share with us.
- Information Collected Automatically — When you visit our site, we may automatically collect standard technical data such as your IP address, browser type, device, pages viewed, and the site you came from. This is done through cookies and similar technologies.
- How We Use Your Information — We use your information to respond to your inquiry, contact you about buying, selling, or renovating a home, provide real estate services, send updates or listings you ask for, improve our website, and meet legal obligations. We do not sell your personal information.
- SMS/Text Messaging Privacy — No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.Upon messaging opt-in, the end user agrees to receive messages from Greystone Homes Ca regarding appointment confirmations and reminders, property and project updates, renovation/construction status updates, pricing estimates, and customer support related to your inquiry. End users can opt-out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply. If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at (855) 554-5244 or alex@greystonehomesca.com.
- Contact and Communication Consent — When you submit your details, you agree that Alex and Greystone Homes may contact you by phone, text message, or email about your inquiry and related real estate services. You can opt out of marketing messages at any time by replying STOP to texts, unsubscribing from emails, or contacting us directly.
- How We Share Information — We may share your information with Keller Williams Realty as required for real estate services, with trusted service providers who help operate our business, such as customer and email tools, with Greystone Construction if you request renovation services, and when required by law. We do not sell your personal information.
- Cookies and Tracking — Our site uses cookies to keep the site working, remember your preferences, understand site usage, and support our marketing. You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.
- Third-Party Links — Our site may link to other websites, including Greystone Construction and Keller Williams. We are not responsible for the privacy practices or content of sites we do not operate. Please review their privacy policies separately.
- Data Retention — We keep your information for as long as needed to provide services, maintain our business records, and meet legal or regulatory requirements. When it is no longer needed, we take steps to delete or de-identify it.
- Data Security — We use reasonable measures to protect your information from loss, misuse, and unauthorized access. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.
- Your California Privacy Rights — If you are a California resident, the CCPA and CPRA give you the right to know what personal information we collect, request access to or deletion of it, correct inaccurate information, and opt out of the sale or sharing of personal information. We do not sell your personal information. You will not be treated differently for using these rights.
- How to Exercise Your Rights — To make a privacy request, contact us at the email or phone number listed on our Contact page. We may need to verify your identity before acting on your request. You may also authorize someone to make a request on your behalf.
- Children’s Privacy — Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, please contact us and we will remove it.
- Changes to This Policy — We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the effective date below will be updated. Please review it periodically.
- SMS Consent and Text Messaging — Your consent to receive those messages is kept private. SMS consent is not shared with third parties or affiliates. Your mobile information and SMS opt-in are used only to run our own text messaging program and are never sold..
- Contact Us — If you have questions about this Privacy Policy or your information, contact Greystone Homes through the details on our Contact page or at alex@greystonehomesca.com.
